Last updated: 17 July 2026
1. Introduction
This Privacy Policy explains how U88 (“we”, “us”) handles your personal data when you use our platform. We are committed to protecting your privacy and processing your data in line with applicable data-protection law, including Malaysia’s Personal Data Protection Act (PDPA).
2. Data we collect
We collect information you provide and information generated as you use the platform, including:
- Identity and contact details you provide at registration (name, phone, email, date of birth).
- Verification documents where required for age or identity checks (KYC).
- Transaction data — deposits, withdrawals and the payment methods you use.
- Gameplay and betting activity on the platform.
- Technical data such as IP address, device and browser information, collected via cookies and similar technologies.
3. How we use your data
We use your data to:
- Create and manage your account and process your transactions.
- Verify your identity and age, and comply with anti-money-laundering obligations.
- Provide customer support and respond to your requests.
- Detect and prevent fraud, bonus abuse and prohibited activity.
- Send service messages and, where you have consented, marketing communications.
- Meet our legal and regulatory obligations.
4. Sharing your data
We share data only where necessary — with payment providers to process transactions, with game studios and platform partners to deliver the games, with identity-verification and fraud-prevention services, and with authorities where the law requires it. We do not sell your personal data.
5. Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, measure site performance and, where applicable, support marketing. You can control cookies through your browser settings, though disabling some may affect how the platform works.
6. Data retention & security
We retain your data for as long as your account is active and for any period required to meet legal, regulatory and anti-fraud obligations, after which it is securely deleted or anonymised. We apply technical and organisational safeguards, including encryption in transit, to protect your data — though no method of transmission over the internet is completely secure.
7. Your rights
Subject to applicable law, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to withdraw consent to marketing, and to request deletion where there is no overriding legal reason to retain it. To exercise these rights, contact us using the details below.
8. Changes & contact
We may update this policy from time to time; the current version is always the one shown here with the “last updated” date above. For any privacy question or data request, contact our support team via live chat or the support email shown in your account. 18+. Play responsibly.